Privacy statement

Privacy Information

Handling of your data, legal basis "Article 6 GDPR"When collecting, processing and using your data, we are exclusively obliged to implement the provisions of the legal regulations on data protection in the best possible way. Therefore, each processing is critically checked by our data protection officer before it is used for the first time. All people working for us are committed to data secrecy and are regularly trained in handling personal data.
https://dsgvo-gesetz.de/art-6-dsgvo/

Engagement of Service Providers
If we entrust service providers with the completion of work for our company, they are contractually obliged to comply with our data protection standards. Compliance with our specifications is checked by our data protection officer at irregular intervals. In particular, of course, the requirements of § 11 of the Federal Data Protection Act (collection, processing or use of personal data on behalf of the customer) are observed and implemented.Responsibility of the hotel stars: DEHOGA German Hotel Classification GmbH, Am Weidendamm 1A, 10117 Berlin

Sharing of Data
We do not pass on personal data that you have made available to us to other companies. So you don't need to worry that another company will receive information, such as your address or e-mail address, in order to send you advertising. In exceptional cases, we may be forced to pass on personal data to government agencies due to legal requirements or judicial decisions. In this case you can be sure that we have checked the admissibility of the transfer.Information about stored data (information obligation of the entrepreneur)We are happy to provide you with information about the personal data we have stored about you at any time. Please call us about this. You are also welcome to send us an email. You will then immediately receive a written message.

Right to information
Natural persons can request confirmation as to whether data concerning them is being processed. If this is the case, there is a right to information about the processed information.

Right to Rectification
If personal data has been processed incorrectly or incompletely, the person concerned can immediately request the correction or completion of the data..

Right to data portability
If the processing takes place using automated procedures and the processing takes place on the basis of consent or to fulfill the contract, there is a right to data portability. Based on this right, the persons concerned can request that we provide the personal data concerning them in a structured, common and machine-readable format.

Right to object
If the processing of personal data is necessary to protect the legitimate interests of the company, the person from whom the data was collected can object to the processing at any time. If no compelling reasons worthy of protection can be proven by the company or the processing does not serve to assert, exercise or defend legal claims, the corresponding data may no longer be processed. If personal data is processed in order to operate direct advertising, the person concerned can object at any time.

Right to Erasure
("Right to be forgotten")Every data subject can request that the personal data concerning them be deleted immediately, provided that a legally defined reason applies.
Exceptions:
The processing is necessary to fulfill a legal obligation. Since there is a statutory retention period for business-relevant documents (6 or 10 years according to the Commercial Code and the Tax Code), there is no right to delete these documents on the part of a person whose personal data emerge from these documents.
or
The processing of personal data is necessary to assert, exercise or defend legal claims.

Right to restriction of processing
The processing of the collected data can be restricted under the following conditions: - The accuracy of the personal data is disputed - The processing is unlawful and instead of deletion, the restriction of the use of the personal data is requested - The personal data are not used for the purposes of the processing longer, but the data subject needs this data to assert, exercise or defend legal claims - a person has lodged an objection to the processing and it is not yet clear whether the legitimate reasons of the company prevail If the right to restriction of processing has been exercised, Apart from storage, the relevant data may only be processed with the consent of the person concerned or for the establishment, exercise or defense of legal claims.

Reporting personal data breaches to the supervisory authority
If personal data is lost or unauthorized persons gain access to it (e.g. through a computer hack), this must be reported to the responsible supervisory authority within 72 hours of the incident becoming known. message to the postal address stored by us.

Complaints
We are constantly striving to improve our service in the interest of our customers. If you have suggestions for improvement or want to make a complaint, please contact our data protection officer/management. He will take care of your concerns with confidence. Simply contact us by e-mail, fax or letter.